For the purpose of this Agreement, sellingyourfinejewelry.com shall be referred to collectively as "We" or "Us." What We purchase shall be referred to as "jewelry," "content," "goods," "items," "material" or "shipment."

Ross-Simons purchases your fine jewelry for resale. The payout value We pay to each Seller is based upon the value as determined by our expert appraisers after we see the item in person. We will return your merchandise if We determine it does not meet our inventory needs. We do not accept items which are new or appear to be new (i.e. contain price tickets or other manufacturing tags or tickets).

For questions or for Customer Service, You may contact us via e-mail at sellingyourfinejewelry@ross-simons.com, or by telephone at 1-800-348-4414. However, e-mails will be the primary form of communication between Ross-Simons and the Customer. E-mails sent from Ross-Simons to the Customer will be conclusive and binding.

1. Obtain a registration number from Ross-Simons by sending us a picture of your fine jewelry.
2. We will confirm that we would like to assess your jewelry after we receive your photo and information. Please include any information such as diamond certificates and appraisals.
   However, before we can determine the actual amount we are willing to pay we must of course see the piece(s) in person. We will provide a free, insured Selling-Fine-Jewelry kit for you to send us your unwanted jewelry.
3. Follow the instructions supplied in the kit for sending your jewelry items to Ross-Simons.
4. When Ross-Simons receives your package, You will receive an email.
5. Your jewelry is unpacked, and tested to determine the value. The unpacking is recorded on video webcam and can be viewed online.
6. The payout value We offer is based on the value determined by our expert appraisers. As soon as a value for your jewelry is determined, You will receive an email with the amount. Log in to your account to accept or reject the offer. Upon acceptance, a check will be mailed to You via UPS Second Day shipment. If You are dissatisfied with the amount, You may return your uncashed check to Us within 14 days from the date of issuance of the check and We will return your merchandise to You. (See "Material Return" below.) If you cash the check, you cannot change your mind, and the sale of jewelry is final.

You must be at least twenty-one (21) years of age, in order to sell jewelry to Ross-Simons.com. In addition, you must be the actual legal owner of any and all jewelry, or other property sold, or attempted to be sold, to Ross-Simons.com, and you must be acting on your own behalf and not as an agent or representative of any other person or any company. We may request documentation of proof of age or ownership. By shipping your goods to Ross-Simons.com, you accept all terms and conditions set forth herein and those described on our website, which are subject to change.

Ross-Simons.com will guaranty against loss of the total contents when properly shipped to Ross-Simons.com, in accordance with the instructions and procedures established by Ross-Simons.com, and subject to the Terms and Conditions herein. We reserve the right to reject delivery of any mail, envelope or package which appears to be damaged, opened, or tampered-with, and any such mail, envelope or package will be returned by the postal service or courier service to the Customer. Ross-Simons.com shall have no liability to any Customer for any such attempted delivery or return of any such items.

This limitation of liability shall be binding on each and every Customer and on any third party, including, but not limited to, the Customer and the Customer's successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to Customer's transaction with Ross-Simons. In no event shall Ross-Simons be liable to any third party, including any insurance carrier, nor shall Ross-Simons be liable for any subrogation claim brought by the Customer's insurance carrier. By submitting an item to Ross-Simons, the Customer expressly and specifically waives any such subrogation claim on his or her behalf, as well as on the behalf of his or her insurance carrier. Neither Ross-Simons or the carrier will be liable of any amount over the total insurance value as defined in your shipping kit.

Insurance Limitations on Property Shipped: Items sent to Ross-Simons using a valid shipping label obtained from www.sellingyourfinejewelry.com or by ordering from the toll-free number 1-800-348-4414, are insured with the carrier for a maximum value of five hundred dollars ($500). If Ross-Simons believes the total insured value of your items to be more than $500, we will make special arrangements for additional insurance. We will include the total insurance value in the shipping kit. It is the Customer's responsibility to have carrier electronically scan their package into the carrier's tracking system to ensure that carrier accepted possession of package. If You believe your jewelry is worth more than $500 or our offer of insurance, We recommend that You contact us for further instructions. Neither Ross-Simons or the carrier will be liable of any amount over the total insurance value as defined in your shipping kit.

Material Return: Any merchandise returned will be insured for a minimum of $500 or the maximum insurance value as determined by Ross-Simons and defined in your shipping kit. The insurance value will be posted on-line to your account as part of the normal process defined above if the insurance value exceeds $500.

Claims for any losses that occur during shipment are subject to the filing of an appropriate claim and the approval of such claim by the carrier and/or its insurance company. If You believe your jewelry or other material is worth more than $500 or our offer of insurance, We recommend that You contact us for further instructions.

No Other Liability: Ross-Simons shall not be liable to anyone for any damages, including, but not limited to, incidental, consequential, punitive, loss of sentimental value, loss of profit or opportunity - other than as set forth herein above. By submitting your items, You explicitly and expressly accept this limitation of liability.

Any merchandise returned to You will be insured for $500 or the appraised value, if the appraised value exceeds $500, as determined by Ross-Simons, regardless of what the merchandise was insured for when initially submitted by You to Ross-Simons - unless Ross-Simons is otherwise notified by e-mail or fax by You prior to Ross-Simons's shipment of the returned merchandise, and You agree to pay for the cost of any extra insurance requested. Ross-Simons shall, in its sole discretion, choose the return carrier, insurance amount and receipt-verification method for each transaction.

The Agreement shall be governed by the laws of the State of Rhode Island, without regard to its conflict of law provisions. Ross-Simons.com's failure to exercise or enforce any right or provision of the Agreement will not be deemed to be a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect. You agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the services offered by Ross-Simons.com must be filed within one (1) year after such claim or cause of action arose, or be forever barred. Any such claim or cause of action must be filed in the State of Rhode Island. Ross-Simons.com shall be entitled to reimbursement for any and all costs incurred by it in defending any civil action filed, or attempted to be filed, in any jurisdiction outside of the State of Rhode Island, including but not limited to, attorney's fees incurred by Ross-Simons.com.

If your payment is cashed or deposited in a bank or financial institution, this will constitute an acceptance by You of the terms offered by Ross-Simons and your acceptance of the transaction, at such time this transaction will be final and your material will be processed for refinement.

If You change your mind about selling your material, or are dissatisfied with the amount of the payment You received, You may cancel the transaction or decline the payment amount offered by Ross-Simons. To do so, You must notify us immediately. Go to www.sellingyourfinejewelry.com or call 1-800-348-4414 and notify us of your intention to cancel the transaction. You must also return the un-cashed/un-deposited check to us by mail within 14 days from issuance of the check, and We will return your material to You. If We do not hear from You within 14 days of the date on the check We sent You, the transaction will be final, and your material can no longer be returned to You.

This time limitation cannot be waived for any reason. Ross-Simons will not be responsible for any loss or damage of any kind if the time limitation is not strictly followed.